Your business deserves an employee that never sleeps
An AI-powered team member you can talk to from your dashboard or WhatsApp. It handles customers, manages appointments, follows up with leads, answers emails, runs automations, and takes instructions from you. Just like a real employee.
24/7
Always available
<2s
Response time
85%
Queries resolved automatically
0
Missed messages
Capabilities
Everything your business needs
Stop juggling between tools. Safeney handles it all from one place.
Intelligent Conversations
Safeney handles customer inquiries on WhatsApp around the clock. It understands context, remembers past interactions, and knows when to escalate to your team.
Customer Intelligence
Every conversation builds a living CRM. Track customer journeys, tag contacts, add notes, and surface insights automatically.
Smart Appointments
Customers book appointments directly through WhatsApp. Your AI checks availability, confirms slots, and sends reminders. No back-and-forth needed.
Email Integration
Connect Gmail, Outlook, or SMTP and let Safeney send, read, and reply on your behalf. Full threading, inbox monitoring, and automatic customer tracking.
Lead Followups
Automatically follow up with inactive leads via WhatsApp or email. Configure timing, tone, and quiet hours. Followups stop the moment a customer replies.
Automations
Build "when X happens, do Y" rules or just tell the AI to set them up. Trigger on new messages, bookings, handoffs, or tags.
Knowledge Base & Files
Upload your services, FAQs, pricing, and policies. The AI references your files and catalog to give accurate, brand-consistent answers.
Team & Handoffs
When the AI can't resolve something, it escalates to your team with full context. Manage roles, assign handoffs, and reply from the dashboard.
Meet your customers where they are
2 billion people use WhatsApp daily. Safeney lives there too. answering questions, booking appointments, resolving issues, and knowing exactly when to hand off to your human team.
- Handles inquiries in any language
- Books appointments and sends reminders
- Follows up with leads automatically
- Smart escalation to human agents
- Zero missed messages, zero wait time
Your Business
AI Assistant - Online
Hi, I'd like to book an appointment for tomorrow morning.
10:23 AM
Good morning! We have slots at 9:00 AM, 10:30 AM, and 11:00 AM. Which works best?
10:23 AM
10:30 works. Also, what are your prices?
10:24 AM
I've booked you for 10:30 AM tomorrow. I'll send our full price list shortly. See you then!
10:24 AM
Your AI works for you too
Chat with Safeney directly from your dashboard or WhatsApp. It's not limited to a fixed set of features. Ask it anything you'd ask a real employee, and it gets it done.
- Set up automations by just telling it
- Check your schedule and business stats
- Schedule reminders and daily briefings
- Draft and send emails or WhatsApp messages
- Works from dashboard and WhatsApp alike
Just tell it what you need
"Hey Safeney, ..."
"Send all VIP customers a holiday greeting on WhatsApp"
"Draft an email to Kamau about the property viewing this Friday"
"Remind me every morning at 8 AM about today's appointments"
"When a new customer messages, tag them as 'lead' and send a welcome"
"How many customers did we get this week from WhatsApp?"
"Book a property viewing with Sarah for Saturday at 2 PM"
"Follow up with all leads who haven't replied in 3 days"
"Write a professional response to the complaint from Grace"
And anything else you can think of. If you can say it, Safeney can do it.
Inside the Platform
Everything in one place
From customer intelligence to automated workflows. Real screenshots, real data.
Customer Intelligence
Every customer profile with tags, notes, message history, and quick actions.
Appointment Calendar
Weekly calendar with all bookings. AI handles scheduling and reminders.
Automations
Event-driven workflows. When X happens, do Y. No code required.
Product & Service Catalog
Your offerings in one place. The AI uses this to answer pricing questions.
Getting Started
Up and running in ten minutes
No complex setup. No developer needed. Connect your channels, share your knowledge, and let the AI take it from there.
Connect your channels
Link your WhatsApp Business number and email account. The setup takes less than ten minutes.
Teach Safeney
Upload your services, products, FAQs, pricing, and policies. The AI learns your brand voice and boundaries.
Let it work
Safeney handles customers, books appointments, follows up with leads, manages your inbox, runs automations, and escalates when needed.
Multi-language support
Safeney communicates in the language your customers prefer. No configuration needed.
Enterprise-grade security
Data isolation per tenant, full audit trails, role-based access, and CORS-hardened APIs.
Proactive, not reactive
Safeney schedules reminders, sends follow-ups, runs automations, and takes initiative.
Pricing
Simple, transparent pricing
Plans that scale with your business. No hidden fees. Cancel anytime.
Starter
For small businesses getting started with AI automation.
- Safeney on WhatsApp
- Customer CRM
- 1,000 AI messages / month
- Up to 200 customers
- 1 team member
Growth
For growing teams that need more power and flexibility.
- Everything in Starter
- 5,000 AI messages / month
- Up to 2,000 customers
- 5 team members
- Email integration
- Appointment booking
Business
For established businesses with high-volume needs.
- Everything in Growth
- 20,000 AI messages / month
- Up to 20,000 customers
- 15 team members
- Priority support
Enterprise
For large organizations that need unlimited scale.
- Everything in Business
- Unlimited AI messages
- Unlimited customers
- Unlimited team members
- Dedicated support
Need more? Contact us for custom Enterprise plans.
Frequently asked questions
Everything you need to know about Safeney
Safeney is an AI-powered employee that handles customer conversations on WhatsApp and email, books appointments, follows up with leads, runs automations, and manages everyday business tasks. All automatically, 24/7.
Not at all. You connect your WhatsApp Business number, upload your services and FAQs, and Safeney is ready. The entire setup takes under ten minutes. No coding or IT team required.
Currently Safeney supports WhatsApp Business and email (Gmail, Outlook, or custom SMTP). More channels are on the roadmap.
You upload your product catalog, services, pricing, FAQs, and policies through the dashboard. The AI references these files to give accurate, brand-consistent answers every time.
Yes. Customers can book, reschedule, or cancel appointments directly through WhatsApp. Safeney checks your availability, confirms the slot, and sends reminders. No back-and-forth needed.
Safeney escalates the conversation to your team with full context. You can reply directly from the dashboard, and the response goes straight back to the customer on their channel.
Yes. You can invite team members with different roles: owner, admin, member, or viewer. Each role has specific permissions so you control who can do what.
Automations are "when X happens, do Y" rules. For example: when a new customer messages, send a welcome WhatsApp. When an appointment is booked, notify the owner via email. You can build them from the dashboard or just ask the AI to set them up.
Yes. Connect your Gmail, Outlook, or SMTP account and Safeney can send, read, and reply to emails on your behalf. It supports full threading, inbox monitoring, and automatic customer tracking.
Safeney automatically follows up with inactive leads via WhatsApp or email. You configure the timing, number of attempts, tone, and quiet hours. Follow-ups stop the moment a lead replies.
Absolutely. All data is encrypted at rest and in transit. Each business gets a fully isolated environment with its own agent and database partition. We never share your data with third parties.
Safeney works for any business that communicates with customers. Salons, clinics, real estate, e-commerce, restaurants, professional services, and more. If you get customer inquiries, Safeney can handle them.
Yes. Upgrades are instant and the price difference is prorated and charged right away. If you cancel, you keep full access until the end of your billing period, then move to the Starter plan. No hidden fees or penalties.
Traditional chatbots follow rigid scripts. Safeney is a full AI employee that understands context, remembers past conversations, takes real actions like booking appointments and sending emails, and adapts its tone to your brand.
Ready to get started with Safeney?
Join businesses that run smarter with an AI team member that works around the clock. Set up in minutes, not months.